ABOUT
Dr. Jenna E. Myers is a social scientist and assistant professor at the Centre for Industrial Relations and Human Resources at the University of Toronto.
Her research, which uses ethnographic and other qualitative methods, focuses on the changing nature of work, institutions, and technology. Specifically, it combines organization theory, industrial/employment relations, and technology/innovation management to study the occupational dynamics surrounding worker voice and situated learning during the introduction and use of new technologies in the workplace. She also has several projects examining the interorganizational relationships among education and labor market institutions for workforce development, with a particular focus on educator-employer partnerships.
Current projects include investigating the relational dynamics among third-party technology vendors, managers, and frontline workers during digital transformation, as well as studying the structures and processes facilitating the implementation of online workforce training.
Jenna holds a PhD in Management from the Massachusetts Institute of Technology Sloan School of Management and a Bachelor of Science in Business Process Management from the University of Illinois at Urbana-Champaign. She has conducted research with Jobs for the Future and other public and private organizations, which is published in peer-reviewed academic journals including Organization Science and ILR Review.
EDUCATION
RESEARCH INTERESTS
Education and labor market institutions
Educator-employer partnerships, career pathways, upskilling, alternative credentialing
PhD, Management
Massachusetts Institute of Technology
Sloan School of Management
Technological change management
Digital transformation and the frontline workforce, technology vendors and developers
Organizational change management
Structural, cultural, and political processes, occupational analysis
Industrial relations and human resources
Worker voice, situated learning, workforce training
Master of Science, Management Research
Massachusetts Institute of Technology
Sloan School of Management
Bachelor of Science, Business Process Management
University of Illinois at Urbana-Champaign
Gies College of Business
I sometimes work with graduate students with aligned research interests, but please know that my department admits PhD students on a cohort basis. I do not separately recruit students. To apply to the CIRHR, please follow the admissions process here.