ABOUT

Dr. Jenna E. Myers is a social scientist and assistant professor at the Centre for Industrial Relations and Human Resources at the University of Toronto.

Her research, which uses ethnographic and other qualitative methods, covers topics in technological change management, organizational change, human resource management, workforce training, and education and labor market institutions. Current projects include investigating how third-party technology vendors interact with frontline workers during digital transformation and the organizational factors facilitating the implementation of virtual workforce training. 

Jenna holds a PhD in Management from the Massachusetts Institute of Technology Sloan School of Management and a Bachelor of Science in Business Process Management from the University of Illinois at Urbana-Champaign. She has conducted research with Jobs for the Future and other public and private organizations, which is published in peer-reviewed academic journals including Organization Science and ILR Review.

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EDUCATION

RESEARCH INTERESTS

Education and labor market institutions

Workforce intermediaries, career pathways

PhD, Management

Massachusetts Institute of Technology

Sloan School of Management

Technological change management

Digital transformation and the workforce 

Organizational change management

Structural, cultural, and political processes

HRM and workforce training

New training models, virtual training

Master of Science, Management Research

Massachusetts Institute of Technology

Sloan School of Management

Bachelor of Science, Business Process Management

University of Illinois at Urbana-Champaign

Gies College of Business