ABOUT

Dr. Jenna E. Myers is a social scientist and assistant professor at the Centre for Industrial Relations and Human Resources at the University of Toronto.

Her research, which uses ethnographic and other qualitative methods, focuses on the changing nature of work, institutions, and technology. Specifically, it combines organization theory, industrial/employment relations, and technology/innovation management to study the occupational dynamics surrounding worker voice and situated learning during the introduction and use of new technologies in the workplace. She also has several projects examining the interorganizational relationships among education and labor market institutions for workforce development, with a particular focus on educator-employer partnerships.

Current projects include investigating the occupational dynamics among third-party technology vendors, managers, and frontline workers during digital transformation, as well as studying the structures and processes facilitating the implementation of online workforce training.

Jenna holds a PhD in Management from the Massachusetts Institute of Technology Sloan School of Management and a Bachelor of Science in Business Process Management from the University of Illinois at Urbana-Champaign. She has conducted research with Jobs for the Future and other public and private organizations, which is published in peer-reviewed academic journals including Organization Science and ILR Review.

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EDUCATION

RESEARCH INTERESTS

Education and labor market institutions

Educator-employer partnerships, career pathways, interorganizational relationships

PhD, Management

Massachusetts Institute of Technology

Sloan School of Management

Technological change management

Digital transformation and the frontline workforce, technology vendors and platforms 

Organizational change management

Structural, cultural, and political processes, occupational analysis

Industrial relations and human resources

Situated learning, worker voice, workforce training

Master of Science, Management Research

Massachusetts Institute of Technology

Sloan School of Management

Bachelor of Science, Business Process Management

University of Illinois at Urbana-Champaign

Gies College of Business