Jenna E. Myers

Dr. Jenna E. Myers is a social scientist and assistant professor at the Centre for Industrial Relations and Human Resources at the University of Toronto.

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Her research, which largely uses ethnographic and other qualitative methods, focuses on the changing nature of work, institutions, and technology. It combines theoretical perspectives from organization studies, industrial/employment relations, and technology/innovation management to study topics in two streams. The first is examining occupational relations during the introduction and use of new digital technologies in the workplace with a focus on worker-related outcomes like voice and learning. The second is examining regional systems of educators, workforce development organizations, and employers, with a focus on region-wide social and economic outcomes.

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Current projects include investigating the relationships among third-party technology vendors, managers, and frontline workers during digital transformation, as well as studying participant experiences and outcomes in retraining programs that aim to ease economic transitions by better matching labor supply and demand.

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Jenna holds a PhD in Management from the Massachusetts Institute of Technology Sloan School of Management and a Bachelor of Science in Business Process Management from the University of Illinois at Urbana-Champaign. She has conducted research with Jobs for the Future and other public and private organizations, which is published in peer-reviewed academic journals including Organization Science and ILR Review.