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Dr. Jenna E. Myers is a social scientist and assistant professor at the Centre for Industrial Relations and Human Resources at the University of Toronto.

Her research, which largely uses ethnographic and other qualitative methods, focuses on the changing nature of work, institutions, and technology. Specifically, it combines organization theory, industrial/employment relations, and technology/innovation management to study the occupational dynamics surrounding frontline worker involvement and learning during the introduction and use of new technologies in the workplace. She also has several projects examining the interorganizational relationships among education and labor market institutions for workforce development, with a particular focus on educator-employer partnerships.

Current projects include investigating the relational dynamics among third-party technology vendors, managers, and frontline workers during digital transformation, as well as studying the structures and processes facilitating the implementation of online workforce training.

Jenna holds a PhD in Management from the Massachusetts Institute of Technology Sloan School of Management and a Bachelor of Science in Business Process Management from the University of Illinois at Urbana-Champaign. She has conducted research with Jobs for the Future and other public and private organizations, which is published in peer-reviewed academic journals including Organization Science and ILR Review.


Current teaching at the University of Toronto:

IRW240: Introduction to Work and Organizations (undergraduate)

IRW420: Management Skills for Project and Strategy Implementation (undergraduate)

IRE3007: Qualitative Research Methods in Work and Organizations (PhD)



Education and labor market institutions

Educator-employer partnerships, career pathways, upskilling, alternative credentialing

PhD, Management

Massachusetts Institute of Technology

Sloan School of Management

Technological change management

Digital transformation and the frontline workforce, technology vendors and developers 

Organizational change management

Structural, cultural, and political processes, occupational analysis

Industrial relations and human resources

Worker voice, situated learning, workforce training

Master of Science, Management Research

Massachusetts Institute of Technology

Sloan School of Management

Bachelor of Science, Business Process Management

University of Illinois at Urbana-Champaign

Gies College of Business

I sometimes work with graduate students who have aligned research interests, but please know that my department admits PhD students on a cohort basis. I do not separately recruit students. To apply to the CIRHR, please follow the admissions process here

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